Privacy Policy

Last Updated: September 7, 2025

At HAMRAD Global, your privacy and trust are extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you access our website and related services (collectively, the “Services”).

By using HAMRAD Global, you agree to the practices described in this policy.

🔍 Information We Collect

We may collect the following types of personal information:

Contact Information
Name, shipping and billing address, phone number

Payment Information
Payment method details, billing information, and transaction records

Account Information
Username, password, preferences, and saved items

Order Activity
Products viewed, added to cart, purchased, returned, or exchanged

Device & Usage Information
IP address, browser type, device identifiers, and usage data

Communications
Customer support messages, inquiries, and feedback

🛠 How We Collect Information

Your information may be collected through:

Direct Interactions
When you create an account, place an order, or contact us

Automated Technologies
Cookies, analytics tools, and similar tracking technologies

Third Parties
Payment processors, shipping partners, and marketing platforms

🎯 How We Use Your Information

We use your personal data to:

  • Process and fulfill orders securely and efficiently

  • Provide customer support and order-related updates

  • Personalize your shopping experience and product recommendations

  • Send promotional communications (optional and adjustable at any time)

  • Detect, prevent, and address fraud or misuse

  • Comply with legal and regulatory requirements

🤝 Sharing Your Information

Your information is shared only with trusted partners essential to our operations, including:

  • Payment processors for secure transactions

  • Shipping providers to deliver your orders

  • Marketing partners for promotions and advertising

  • Government authorities when legally required

✅ We do not sell, rent, or trade your personal information.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable essential website functionality

  • Analyze traffic and improve site performance

👉 You may manage or disable cookies through your browser settings at any time.

🚫 Children’s Privacy

HAMRAD Global does not knowingly collect personal information from individuals under the age of 16.
If such information is identified, it will be promptly deleted.

🔐 Data Security

We protect your information using industry-standard security measures, including:

  • SSL encryption

  • Secure servers

  • Restricted access controls and firewalls

⚠️ While we take strong precautions, no system is completely secure.
Please safeguard your account credentials and use strong passwords.

🧾 Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Object to certain types of data processing

  • Request a copy of your stored personal data

If you have any questions or concerns about this Privacy Policy, please contact us at:
info@HAMRADGlobal.com